Frequently Asked Questions

Experience thrilling go-kart rides in Rexburg for unforgettable fun and excitement.

Q: What is a presale ticket, and how does it work?

A: A presale ticket allows you to secure a ride at our go-kart track for the discounted price of $20 instead of the regular $25. By purchasing during the presale, you’re supporting us before we open and enjoying savings on your first ride.

Q: How do I purchase a presale ticket?

A: To purchase a presale ticket, send a $20 payment through Venmo and provide your name, date of birth, and email address. This information helps us identify you as a presale ticket holder and ensures we can refund you if necessary.

Q: What happens if the go-kart track doesn’t open

A: If we are unable to open or provide the go-karting service, we will refund your $20 payment in full. We’ll use the payment details and contact information you provided to issue the refund.

Q: How do I redeem my presale ticket?

A: Once we open, simply let an employee know that you’re a presale customer. They’ll verify your information in our system, and once confirmed, you’ll receive a special “Golden Ticket” that lets you skip the line and enjoy priority access to the track.

Q: Why do you need my name, date of birth, and email address?

A: We use this information to verify your presale ticket when you arrive at the track and to contact you if we need to issue a refund. Your details are kept private and secure and will only be used for these purposes.

Q: What is a "Golden Ticket"?

A: A “Golden Ticket” is a special perk for our presale customers. It allows you to skip the line and get priority access to the go-kart track when you redeem your presale ticket.

Q: Can I purchase multiple presale tickets?

A: Yes, you can purchase additional presale tickets for friends or family. Just be sure to provide their names, dates of birth, and email addresses during the purchase so we can identify them as presale customers.

Q: Will my presale ticket expire?

A: Your presale ticket will be valid once the track opens. We will keep you updated with opening details and ensure your ticket is ready for redemption when you visit.

Q: Who do I contact if I have more questions?

A: Feel free to reach out to us directly through our social media pages or by email. We’re happy to help with any additional questions you might have.